ye8 Privacy Policy
This policy explains how ye8 collects, uses and protects your personal data.
This Privacy Policy applies to all players, visitors and account holders who use ye8's services. By continuing to use the ye8 platform, you agree to the terms set out in this policy. If you have any questions about the policy, you can contact us at [email protected].
1. Purpose of This Policy
ye8 is committed to protecting your personal data and has established this policy with that purpose in mind. This policy aims to —
- Clearly state what personal data we collect
- Be transparent about how that data is used
- Let you know how we keep your data secure
- Explain the rights you have over your data
2. Personal Data We Collect
The ye8 platform collects the following categories of data in order to provide its services and maintain a secure gaming environment.
2.1 Registration and Account Data
- Name, date of birth (to verify that you are 21 or older)
- Email address, phone number
- Login credentials (username and encrypted password)
- Contact details for payments and communications
2.2 Financial Data
- Deposit and withdrawal records
- Payment method used (KBZPay, Wave Money, AYA Pay, CB Pay, bank transfer)
- Payment confirmation numbers — full card numbers are never stored
2.3 Gaming Data
- Gaming history, bet amounts, results
- Bonus and promotion claim records
- Personal settings on the platform
2.4 Technical Data
- IP address, browser type, device information
- Activity logs on the website (session logs)
- Access times (Myanmar Standard Time, UTC+6:30)
- Cookies and similar tracking technologies
3. Purpose of Data Use
ye8 uses the personal data it collects only for the purposes listed below.
- Account Registration and Management — Used to verify that you are an authorised ye8 player and to maintain your account.
- Financial Transactions — Used to process deposits and withdrawals and to monitor the regular flow of funds.
- Service Improvement — Used in analysis to improve the platform and enhance the player experience.
- Communication — Used to send service notifications, security alerts, and support messages.
- Responsible Gaming Protection — Data is used to identify potential gambling-related risks early and to protect you.
- Security — Used to prevent unauthorised access, irregular gameplay, and account misuse.
- Legal Compliance — Records are maintained in accordance with international financial regulations and good practice guidelines.
4. Cookies and Tracking Technology
ye8 uses cookies to improve the player's browsing experience on the platform and to keep sessions stable. Cookies are small files stored in your browser that help make the player experience better.
Types of Cookies
- Essential Cookies — Login, session management — without these cookies the website cannot function properly.
- Performance Cookies — Cookies that collect statistics to check that the website is working correctly.
- Functional Cookies — Cookies that remember personal preferences such as language selection and display settings.
You can block cookies through your browser settings, but please note that doing so may limit ye8's services.
5. Third-Party Services and Data Sharing
ye8 does not sell your personal information to third parties for payment. However, proportionate data sharing with the company's business partners may occur in order to deliver services effectively.
5.1 Situations Where Data May Be Shared
- Payment Processors — Payment partners such as KBZPay, Wave Money, AYA Pay, and CB Pay receive data only to confirm payments.
- Game Providers — Only the minimum necessary data is sent, specifically to verify the fairness of game results.
- Legal Requests — Data may be disclosed within legal limits if required by a court order or requested by legal authorities.
5.2 Cases Where Data Will Not Be Shared
We will not share your personal information with advertising companies, data brokers, or unrelated third parties without your consent.
6. Data Storage Security
The ye8 platform uses industry-standard technologies to protect stored data.
- SSL Encryption — Data transmitted between your browser and our servers is protected by TLS/SSL encryption.
- Password Security — Your password is encrypted using a hashing algorithm, so it cannot be viewed on our end.
- Server Security — Servers where data is stored are protected with restricted access and undergo regular security checks.
- Access Control — ye8 staff are granted data access only as needed, and all access is logged.
- Regular Audits — Regular checks are carried out to detect security vulnerabilities early.
7. Data Retention Period
ye8 retains a player's personal information for as long as the account remains active. After an account is closed, data may be retained for a defined period for legal requirements and financial record-keeping purposes. Once that period ends, the data will be securely deleted.
8. Child Protection
The ye8 platform is open only to players aged 21 and above. Anyone under 21 is not permitted to use our services. Age verification is carried out at registration and we do not store data belonging to minors. If access by a minor is detected, we will close that account immediately.
9. Your Rights Regarding Personal Information
As a ye8 player, you have the following rights regarding your personal data.
9.1 Right to Access and Review
You may request to view the personal data we hold about you.
9.2 Right to Request Correction
If the data we hold about you is inaccurate, you may request that it be corrected.
9.3 Right to Request Deletion
We can delete your data to the extent permitted by law. However, data that must be retained due to legal requirements cannot be deleted.
9.4 Right to Object
You have the right to object to how we use your data and for what purpose. To exercise these rights, please contact us at [email protected].
10. Policy Changes
ye8 may update this Privacy Policy from time to time. If significant changes occur, players will be notified in advance by email or platform notification. Continued use of the platform will be considered as your acceptance of the updated policy.
11. Contact Us
If you have any questions, data requests, or notices regarding this Privacy Policy, you can reach us through the following channels.
- Email — [email protected]
- Live Chat — A 24-hour Myanmar-language Live Chat service is available on the ye8 platform
All communications are handled in Myanmar Standard Time (UTC+6:30) and we will respond in Myanmar language.